Privacy Notice & Cookies Policy
Here at RAiISE (“WE”), we take your privacy seriously and are committed to maintaining the trust and confidence of the visitors to our website.
Here you’ll find information on how we treat data that we collect from visitors to our website and when someone submits a contact form.
1. Your personal data – what is it?
Personal data relates to a living individual who can be identified from that data.
Identification can be by the information alone or in conjunction with any other information in our possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation 2016/679 (GDPR).
2. Information about you
We may collect personal information from you when you:
- make a donation;
- book training;
- purchase publications;
- enquire about the website or App, our services or RAiISE;
- request or share information through the Website;
- register for any of our mailing lists; and/or
- contact us through the Website or any social media channel.
This personal information may include but is not limited to the following information about you:
- your name (including your first name(s) and surname);
- your email address;
- your address;
- your phone number;
- your bank details;
- your date of birth
- other details about you that you or others provide to us.
3. How we use this information
(a) Your personal information will only be used by us to:
- process your bookings, requests or payments;
- respond to your questions or comments;
- provide or administer services, such as pack delivery, or training materials;
- display your comment on the website or social media;
- provide you with information relating to RAiISE, or that we feel may be of interest to you;
- maintain our organisational records; or
- ensure you are on the correct and most age-appropriate mailing list(s) and that we have parental consent where required by law.
(c) RAiISE will not share your personal details with third parties, except where companies are providing services on our behalf, such as processing donations or orders. For example, when you make an online donation via JustGiving, you are going through to a partner company and the information you give, such as your credit card number and contact information, is provided so that the transaction can take place.
(d) We use MailChimp as our marketing automation platform. The information you provide when signing up to any of our mailing lists will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.
4. Visitors to our Website
When someone visits our website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.
We collect information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit, entry and exit points and the number of page views).
We do this to find out things such as the number of visitors to the various parts of the site.
This information is only processed in a way which does not identify anyone.
We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website.
You can find more information on how cookies are used on this website in the Cookies Policy below.
If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Links to Other Web Sites
This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this privacy notice, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.
5. Your rights under Data Protection Law
You have the following rights under Data Protection Law:
- The right to access – You have the right to request us to give you copies of the personal information we have about you.
- The right to rectification – If the information we hold for you is incomplete or wrong, you have the right to request a correction.
- The right to erasure – Where we have no overruling legal basis or legitimate reason to carry on processing your personal information, you may ask that we delete your personal information.
- The right to restrict processing – You have the right to ask that we restrict the processing of your personal information, under certain conditions.
- The right to object to processing – You have the right to object to processing if we can process your information because the processing is part of our public tasks or is in our legitimate interests.
- The right to data portability – This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.
Please note that not all rights apply in all situations. To find out more about your rights under the UK GDPR, please visit the Information Commissioner’s website: Website: www.ico.org.uk
6. The lawful basis on which we process your data
The UK-GDPR and DPA 2018 require that we provide you with information about the lawful basis on which we process your personal data, and for what purpose(s).
The lawful basis for processing your personal data is contained within Article 6 of the UK-GDPR which states:
Processing shall be lawful only if and to the extent that at least one of the following applies:
- The data subject has given consent to the processing of his or her personal data for one or more specific purposes;
- Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation to which the controller is subject;
- Processing is necessary in order to protect the vital interests of the data subject or of another natural person;
- Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
- Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
7. Sharing your data
We do not, and will not, sell your data to third parties. We will only share it with third parties if we are allowed or required to do so by law.
Examples of bodies to whom we are required by law to disclose certain data include, but are not limited to:
Organisation
UK agencies with duties relating to the prevention and detection of crime, apprehension and prosecution of offenders, safeguarding, or national security.
Why?
We may share data with government departments, crime prevention and law enforcement agencies when required or considered appropriate in the circumstances and with the proper consideration of your rights and freedoms (in cases where the law places a duty on us to report).
Where personal information is shared with third parties, we will seek to share the minimum amount of information necessary to fulfil the purpose.
8. Data retention
We retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purpose of satisfying any legal, accounting, regulatory, disciplinary or reporting requirements.
9. Security
We adopt data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored with respect to our Site. Data that we have collected is held on protected devices, including where it is held as part of a backup version. We use layered security software to prevent unauthorised access, alteration, disclosure or destruction of the data. Our security system is subject to regular audits and testing.
10. Cookies
Cookies
Cookies are small text files that store information on your hard drive or browser which means that we can recognise that you have visited our website.
They make it easier for you to maintain your preferences on our website.
A cookie often includes a randomly generated number which is stored on your device. Many cookies are automatically deleted after you finish using the website.
Use of Cookies
This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission.
Any cookies that may be used on this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. For example, in Internet Explorer, you can refuse all cookies by clicking Tools ⇒ Internet Options⇒ Privacy ⇒ Block all cookies, then use the sliding selector.
Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.