Privacy Notice & Cookies Policy
1. Your personal data – what is it?
2. Information about you
We may collect personal information from you when you:
- make a donation;
- book training;
- purchase publications;
- enquire about the website or App, our services or RAiISE;
- request or share information through the Website;
- register for any of our mailing lists; and/or
- contact us through the Website or any social media channel.
This personal information may include but is not limited to the following information about you:
- your name (including your first name(s) and surname);
- your email address;
- your address;
- your phone number;
- your bank details;
- your date of birth
- other details about you that you or others provide to us.
3. How we use this information
(a) Your personal information will only be used by us to:
- process your bookings, requests or payments;
- respond to your questions or comments;
- provide or administer services, such as pack delivery, or training materials;
- display your comment on the website or social media;
- provide you with information relating to RAiISE, or that we feel may be of interest to you;
- maintain our organisational records; or
- ensure you are on the correct and most age-appropriate mailing list(s) and that we have parental consent where required by law.
4. Visitors to our Website
Links to Other Web Sites
5. Your rights under Data Protection Law
You have the following rights under Data Protection Law:
- The right to access – You have the right to request us to give you copies of the personal information we have about you.
- The right to rectification – If the information we hold for you is incomplete or wrong, you have the right to request a correction.
- The right to erasure – Where we have no overruling legal basis or legitimate reason to carry on processing your personal information, you may ask that we delete your personal information.
- The right to restrict processing – You have the right to ask that we restrict the processing of your personal information, under certain conditions.
- The right to object to processing – You have the right to object to processing if we can process your information because the processing is part of our public tasks or is in our legitimate interests.
- The right to data portability – This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.
Please note that not all rights apply in all situations. To find out more about your rights under the UK GDPR, please visit the Information Commissioner’s website: Website: www.ico.org.uk
6. The lawful basis on which we process your data
Processing shall be lawful only if and to the extent that at least one of the following applies:
- The data subject has given consent to the processing of his or her personal data for one or more specific purposes;
- Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation to which the controller is subject;
- Processing is necessary in order to protect the vital interests of the data subject or of another natural person;
- Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
- Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
7. Sharing your data
UK agencies with duties relating to the prevention and detection of crime, apprehension and prosecution of offenders, safeguarding, or national security.
We may share data with government departments, crime prevention and law enforcement agencies when required or considered appropriate in the circumstances and with the proper consideration of your rights and freedoms (in cases where the law places a duty on us to report).
8. Data retention
Cookies are small text files that store information on your hard drive or browser which means that we can recognise that you have visited our website.
They make it easier for you to maintain your preferences on our website.
A cookie often includes a randomly generated number which is stored on your device. Many cookies are automatically deleted after you finish using the website.
This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission.